Privacy Policy

At DOHRA ("we", "us", "our"), your privacy matters. This policy explains what information we collect when you visit dohraa.com or place an order, and how we use it.

Information we collect

When you place an order, we collect your name, phone number, delivery address, city, and optionally your email address. We collect this only to process and deliver your order.

How we use your information

• To process, confirm, pack, and deliver your orders
• To contact you about your order via call, WhatsApp, or email
• To improve our products and service
• To send order updates such as confirmation and shipping notifications

Sharing your information

We share your delivery details only with our courier partners for the purpose of delivering your order. We never sell or rent your personal information to third parties.

Cookies and analytics

We may use cookies and analytics tools (such as Google Analytics and Meta Pixel) to understand how visitors use our website and to improve your experience. You can disable cookies in your browser settings.

Data security

We take reasonable measures to protect your personal information. Payment is collected as cash on delivery, so we do not store card or banking details.

Your rights

You may request to access, correct, or delete your personal information at any time by contacting us.

Contact

For any privacy questions, reach us at admin.dohra@gmail.com or on Instagram @dohra.studio.